Help & Support

How Can We Help?

Find answers to common questions about your account, subscriptions, privacy controls, and data deletion.

Privacy & Data FAQ

  • Is sexxWise private? Yes. Your activity logs, health records, and preferences are strictly private by default.
  • Do I need to use Explore? No. Explore is OFF by default and requires separate 18+ opt-in.
  • Can I delete my information? Yes. You can delete specific activity entries, health data, or your whole account instantly.

Subscription & Billing FAQ

  • Can I use sexxWise for free? Yes. Core tracking, privacy controls, and basic learning resources remain available on sexxWise Free.
  • How do subscriptions work? Plus and Premium plans unlock unlimited history, advanced analytics, custom fields, and couples mode.
  • How do I cancel? You can manage or cancel your plan anytime via Settings -> Subscription.